Thoughts and other stuff...

Knowing your Client

They...

Blog_Images

7:15 this morning.


My first grader is saying something as he is getting ready to go to school.

I get closer to hear.

“I think they are up there”

I am positive he refers to his siblings. 


“No. They are waiting in the car. Put on your shoes... “ (Automatic mom reply).


He is crying now. Keeps repeating that they are there.


30 seconds later I got it. They, meaning the shoes, his shoes were upstairs. (Mind-reader is a mom superpower!).


Clarity in communication is imperative. What I sa…

Read more…